{"id":3,"date":"2021-03-16T18:30:25","date_gmt":"2021-03-16T18:30:25","guid":{"rendered":"https:\/\/hielodry.com\/?page_id=3"},"modified":"2026-06-03T12:07:34","modified_gmt":"2026-06-03T10:07:34","slug":"politica-privacidad","status":"publish","type":"page","link":"https:\/\/hielodry.com\/pt\/politica-privacidad\/","title":{"rendered":"Pol\u00edtica de privacidad"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-272bb80 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"272bb80\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-01a777a elementor-invisible\" data-id=\"01a777a\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cf31542 elementor-widget elementor-widget-heading\" data-id=\"cf31542\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica de privacidad<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2050db55 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2050db55\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-11da2ffa\" data-id=\"11da2ffa\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5ed8213b elementor-widget elementor-widget-text-editor\" data-id=\"5ed8213b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<h2 class=\"wp-block-heading\">Pol\u00edtica de Privacidad<\/h2>\n\n<p class=\"wp-block-paragraph\"><strong>\u00daltima actualizaci\u00f3n:<\/strong> junio de 2026<\/p>\n\n<h2 class=\"wp-block-heading\">1. Responsable del tratamiento<\/h2>\n\n<p class=\"wp-block-paragraph\"><strong>Raz\u00f3n social:<\/strong> Prensacar Tokens S.L.U.<br \/><strong>Nombre comercial:<\/strong> Hielodry\u00ae<br \/><strong>CIF:<\/strong> B73989196<br \/><strong>Domicilio:<\/strong> Camino del Chorreador, 3 \u2014 30412 Barranda, Caravaca de la Cruz (Murcia)<br \/><strong>Email:<\/strong> hola@hielodry.com<br \/><strong>Tel\u00e9fono:<\/strong> 968 725 084<\/p>\n\n<h2 class=\"wp-block-heading\">2. Datos que recopilamos y finalidades<\/h2>\n\n<p class=\"wp-block-paragraph\">En funci\u00f3n de tu relaci\u00f3n con Hielodry, podemos tratar los siguientes datos personales:<\/p>\n\n<h3 class=\"wp-block-heading\">2.1 Compras en la tienda online<\/h3>\n\n<p class=\"wp-block-paragraph\">Cuando realizas un pedido, recopilamos: nombre y apellidos, direcci\u00f3n de env\u00edo y facturaci\u00f3n, direcci\u00f3n de correo electr\u00f3nico, n\u00famero de tel\u00e9fono y datos de pago (gestionados de forma segura por la pasarela de pago; Hielodry no almacena datos de tarjetas).<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Finalidad:<\/strong> gesti\u00f3n del pedido, tramitaci\u00f3n del pago, coordinaci\u00f3n del env\u00edo con el transportista y emisi\u00f3n de factura.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Base legal:<\/strong> ejecuci\u00f3n de un contrato (art. 6.1.b RGPD).<\/p>\n\n<h3 class=\"wp-block-heading\">2.2 Registro de cuenta de usuario<\/h3>\n\n<p class=\"wp-block-paragraph\">Si creas una cuenta en hielodry.com, recopilamos: nombre, direcci\u00f3n de correo electr\u00f3nico y contrase\u00f1a (almacenada de forma cifrada).<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Finalidad:<\/strong> gesti\u00f3n del acceso a tu \u00e1rea privada e historial de pedidos.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Base legal:<\/strong> ejecuci\u00f3n de un contrato (art. 6.1.b RGPD).<\/p>\n\n<h3 class=\"wp-block-heading\">2.3 Formularios de contacto y presupuesto<\/h3>\n\n<p class=\"wp-block-paragraph\">A trav\u00e9s de los formularios de la web recopilamos: nombre, correo electr\u00f3nico, tel\u00e9fono y el mensaje o consulta que nos remites.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Finalidad:<\/strong> atender tu consulta y, en su caso, enviarte informaci\u00f3n comercial sobre nuestros productos si nos das tu consentimiento.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Base legal:<\/strong> consentimiento del interesado (art. 6.1.a RGPD).<\/p>\n\n<h3 class=\"wp-block-heading\">2.4 Navegaci\u00f3n y cookies<\/h3>\n\n<p class=\"wp-block-paragraph\">Al navegar por la web podemos recopilar datos de navegaci\u00f3n mediante cookies propias y de terceros (Google Analytics u otras herramientas estad\u00edsticas). Consulta nuestra Pol\u00edtica de Cookies para m\u00e1s informaci\u00f3n.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Base legal:<\/strong> consentimiento del interesado (art. 6.1.a RGPD).<\/p>\n\n<h2 class=\"wp-block-heading\">3. Destinatarios de los datos<\/h2>\n\n<p class=\"wp-block-paragraph\">Tus datos podr\u00e1n ser comunicados a los siguientes terceros, exclusivamente en la medida necesaria para prestar el servicio:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Empresas de transporte (MRW, Nacex): para la gesti\u00f3n y entrega de los pedidos.<\/li>\n<li>Pasarelas de pago: para la tramitaci\u00f3n segura del cobro.<\/li>\n<li>Proveedor de alojamiento web: como encargado del tratamiento, conforme a lo exigido por el RGPD.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">No cedemos tus datos a terceros con fines comerciales propios sin tu consentimiento expreso.<\/p>\n\n<h2 class=\"wp-block-heading\">4. Conservaci\u00f3n de los datos<\/h2>\n\n<ul class=\"wp-block-list\">\n<li>Datos de pedidos y facturaci\u00f3n: se conservar\u00e1n durante el plazo legalmente exigido (m\u00ednimo 5 a\u00f1os conforme a la normativa fiscal y mercantil).<\/li>\n<li>Datos de cuenta de usuario: mientras la cuenta permanezca activa. Puedes solicitar su eliminaci\u00f3n en cualquier momento.<\/li>\n<li>Datos de formularios de contacto: hasta que se resuelva la consulta o, si otorgaste consentimiento para comunicaciones comerciales, hasta que lo retires.<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">5. Tus derechos<\/h2>\n\n<p class=\"wp-block-paragraph\">En virtud del Reglamento (UE) 2016\/679 (RGPD) y la Ley Org\u00e1nica 3\/2018 de Protecci\u00f3n de Datos (LOPDGDD), puedes ejercer los siguientes derechos:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Acceso:<\/strong> conocer qu\u00e9 datos tuyos tratamos.<\/li>\n<li><strong>Rectificaci\u00f3n:<\/strong> corregir datos inexactos o incompletos.<\/li>\n<li><strong>Supresi\u00f3n:<\/strong> solicitar la eliminaci\u00f3n de tus datos cuando ya no sean necesarios.<\/li>\n<li><strong>Oposici\u00f3n:<\/strong> oponerte al tratamiento de tus datos para determinadas finalidades.<\/li>\n<li><strong>Limitaci\u00f3n:<\/strong> solicitar que restrinjamos el tratamiento de tus datos.<\/li>\n<li><strong>Portabilidad:<\/strong> recibir tus datos en un formato estructurado y de uso com\u00fan.<\/li>\n<li><strong>Retirada del consentimiento:<\/strong> en cualquier momento, sin efecto retroactivo.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Para ejercer cualquiera de estos derechos, dir\u00edgete por escrito a:<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Email:<\/strong> hola@hielodry.com<br \/><strong>Direcci\u00f3n postal:<\/strong> Prensacar Tokens S.L.U., Camino del Chorreador, 3 \u2014 30412 Barranda, Caravaca de la Cruz (Murcia)<\/p>\n\n<p class=\"wp-block-paragraph\">Deber\u00e1s acreditar tu identidad adjuntando copia de tu DNI o documento equivalente. Responderemos en el plazo m\u00e1ximo de un mes.<\/p>\n\n<p class=\"wp-block-paragraph\">Si consideras que el tratamiento de tus datos vulnera la normativa vigente, tienes derecho a presentar una reclamaci\u00f3n ante la Agencia Espa\u00f1ola de Protecci\u00f3n de Datos (www.aepd.es).<\/p>\n\n<h2 class=\"wp-block-heading\">6. Seguridad<\/h2>\n\n<p class=\"wp-block-paragraph\">Prensacar Tokens S.L.U. ha adoptado las medidas t\u00e9cnicas y organizativas necesarias para garantizar la seguridad de los datos personales y evitar su alteraci\u00f3n, p\u00e9rdida, tratamiento o acceso no autorizado, conforme a lo establecido en el RGPD y la LOPDGDD.<\/p>\n\n<h2 class=\"wp-block-heading\">7. Cambios en esta pol\u00edtica<\/h2>\n\n<p class=\"wp-block-paragraph\">Podemos actualizar esta Pol\u00edtica de Privacidad en cualquier momento. Te notificaremos los cambios significativos por correo electr\u00f3nico o mediante un aviso destacado en el sitio web. La fecha de la \u00faltima actualizaci\u00f3n figura en el encabezado de este documento.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Hielodry\u00ae<\/strong> es una marca registrada de Prensacar Tokens S.L.U. \u2014 CIF: B73989196<br \/>Camino del Chorreador, 3 \u2014 30412 Barranda, Caravaca de la Cruz (Murcia) \u2014 hola@hielodry.com \u2014 968 725 084<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de privacidad Pol\u00edtica de Privacidad \u00daltima actualizaci\u00f3n: junio de 2026 1. Responsable del tratamiento Raz\u00f3n social: Prensacar Tokens S.L.U.Nombre comercial: Hielodry\u00aeCIF: B73989196Domicilio: Camino del Chorreador, 3 \u2014 30412 Barranda, Caravaca de la Cruz (Murcia)Email: hola@hielodry.comTel\u00e9fono: 968 725 084 2. Datos que recopilamos y finalidades En funci\u00f3n de tu relaci\u00f3n con Hielodry, podemos tratar los [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_joinchat":[],"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edtica de Privacidad | Hielodry\u00ae Protecci\u00f3n de Datos y RGPD<\/title>\n<meta name=\"description\" content=\"Consulta la Pol\u00edtica de Privacidad de Hielodry\u00ae. 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